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Enrollment assistants are individuals trained to help consumers enroll in a health insurance plan and find the best options. They may be additionally referred to as “coverage finders” or “certified application counselors.”
Have all the necessary information ready to sign up for health insurance, including that of your dependents or people you include in the policy. For example:
Full name
Home address and postal address
Social security numbers
Employer and income information. You can use pay stubs or Form W-2.
An estimate of the total income you expect for the year, before taxes.
facts about your cutting-edge medical health insurance plan, when you have one.
Information on how you file your taxes (as an individual separately or together with others).
If applicable, immigration documents showing your status for eligibility.
How to follow up
After you have enrolled in a health insurance plan, make sure your enrollment is correct and complete before going to the doctor or hospital.
How to follow up
If you tried to enroll in Medicaid and have not heard back after two weeks, you can contact your Medicaid office or see your enrollment assistant directly to help you follow up.
If your Medicaid software is denied, you may enchantment the selection. Please speak to your enrollment assistant for this procedure. If you signed up for health insurance through the Marketplace, you have several options.
Go to healthcare.gov to see if you are fully enrolled.
Call your health insurance provider and ask them to verify your new plan.
See your enrollment assistant directly to help you check your situation.
Remember to direct the first monthly payment directly to the insurance company. If you need help making a payment, call your health insurance company or speak with an enrollment assistant. The first month is very important, as most insurance agencies will immediately stop offering you health insurance if you delay paying the first month. Also, remember to pay your monthly premium directly to the insurance company.
How to keep your insurance
Every year, you have to sign up for a health insurance plan. There are many ways to secure your insurance after you purchase it on the Marketplace or enroll in Medicaid or CHIP.
If you purchase your insurance on the Marketplace and you like your health insurance plan, you can request automatic re-enrollment to keep your current plan. Even if you opt for automatic re-enrollment, it is important to review your health insurance plan each year. Your plan premiums and providers may change from year to year. You may pay more than you expected or not receive the benefits you need.
If you are enrolled in Medicaid, your eligibility will be reviewed each year. When this occurs, the local Medicaid office will send you a “Re-eligibility Form.” Fill it out, add the required copies, and mail it right away or hand-deliver it to your local Medicaid office. An enrollment assistant can help you with this, or you can fill out the form online. If Medicaid decides that you are no longer eligible, an enrollment assistant will help you explore other health insurance options.
If you are enrolled in CHIP and will soon turn 19, you will not be eligible to receive CHIP unless you live in a “foster home” (foster family). An enrollment assistant can help you apply for Medicaid or other Marketplace options before you turn 19.